🧠 Frequently Asked Questions
1. How fast is the delivery?
We typically deliver within 30 to 60 minutes, depending on your location and pharmacy availability.
2. Can tourists use your service?
Absolutely. Most of our customers are visitors staying in hotels or Airbnbs across Istanbul.
3. Do I need a prescription?
For prescription-only medicines, yes. We can assist with pharmacist approval where possible. Over-the-counter items do not require prescriptions.
4. What languages do you support?
Our team speaks English and Arabic. You can communicate comfortably via WhatsApp or phone.
5. How do I pay?
You can pay by cash or credit/debit card upon delivery. Let us know your preference during your order.
6. What if my hotel won’t accept deliveries?
We can call your hotel reception or meet you outside. Just inform us about your preference in advance.
7. What if I don’t know the name of the medicine?
Just describe your symptoms or send a photo. We’ll do our best to find a suitable OTC product.
8. Can I order medical tools?
Yes! We deliver thermometers, masks, hand sanitizers, and more. Check our Medical Supplies Page.
📬 Contact Us
If your question isn’t listed, we’re just one message away:
- 📞 Phone: +90 507 078 87 97
- 💬 WhatsApp: https://wa.me/905541357052
You can also order directly using our Online Order Page.
Prefer Email?
We’re working on adding a contact form soon. In the meantime, WhatsApp is the fastest way to reach us.
